Privacy Policy

E-mail

E-mail is not secure and, therefore, we cannot guarantee the privacy of information sent to us by e-mail. For your protection, please do not include personal information in an e-mail to us that you would not want viewed by unauthorized persons.

Our Privacy Commitment to You

We recognize, respect and protect the personal privacy rights of all our customers. We realize that our customers entrust us with personal information and it is our policy to maintain our customers’ personal information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of customers’ personal information, as well as personal information of all consumers who vist our bank and website.

Confidentiality and Security of Nonpublic Personal Information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information We Collect

We collect nonpublic personal information about you from the following sources: Information we receive from you on applications or others forms. Information about your transactions with us, our affiliates, or others. Information we receive from a consumer-reporting agency.

Nonpublic Personal Information We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.

Third-Party Anti-Spam and Security Monitoring

To protect our website, systems, and users from spam, automated abuse, and malicious activity, Community Commerce Bank uses a third-party security and anti-spam service to analyze information submitted through website forms.

When you submit information through a form on this website, certain technical data may be automatically transmitted to our anti-spam provider for the sole purpose of determining whether the submission is legitimate or automated. This may include:

  • IP address
  • browser and device information
  • page interaction data
  • form field content submitted by the user
  • other technical indicators used to detect spam or malicious activity


This information is processed by our third-party service provider solely to perform spam filtering and website security functions on our behalf. The information is not used by the provider for marketing purposes.

Data submitted for spam-detection purposes may be temporarily stored on the provider’s servers in accordance with their security and data-retention policies and is automatically deleted after a limited period of time unless required for security investigation purposes.

By submitting a form on this website, you acknowledge that your submission may be processed by our anti-spam service provider for security and spam-prevention purposes.

Our Branches and Customer Service will be closing at 12pm PDT on Friday, April 3rd for Good Friday.

Our Branches and Customer Service will be closed Tuesday, March 31st in observance of Cesar Chavez Day.

Our Branches and Customer Service will be closed Monday, May 25th for Memorial Day.

Our Branches and Customer Service will be closed Friday, June 19th for Juneteenth.

Our Branches and Customer Service will be closed Friday, July 3rd in Observance of Independence Day.

Our Branches and Customer Service will be closed Monday, September 7th for Labor Day.

Our Branches and Customer Service will be closed Monday, October 12th for Columbus Day.

Our Branches and Customer Service will be closed on Wednesday, November 11th in honor of Veterans Day.

Our Branches and Customer Service will be closed Thursday, November 26th & Friday, November 27th for Thanksgiving.

Our Branches and Customer Service will close at 12pm PST on Thursday, Dec 24th and all day Friday, Dec 25th for Christmas.

 

Our Branches and Customer Service will close at 12pm PST on Tuesday, Dec 31st and all day Wednesday, Jan 1st for New Years.

Our Branches and Customer Service will be closed on Monday, January 19th in observance of Martin Luther King Jr. Day.

Our Branches and Customer Service will be closed Monday, February 16th for Presidents' Day.

Our Branches and Customer Service will close at 12pm PST on Thursday, Dec 31st and all day Friday, Jan 1st for New Years.